Test results for Local services and information on a map - look at
Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.
Filter within results: or click headings to sort.
Council | Navigation | A-Z | Site search | Score | Tests | Importance | |
---|---|---|---|---|---|---|---|
Aberdeen City Council | Very easy | Very easy | Very easy | Very easy | 20 | 3 | |
Barnsley Metropolitan Borough Council | Untested | Very easy | Very easy | Gave up | -3 | 1 | |
Birmingham City Council | Gave up | Gave up | Gave up | Gave up | -12 | 3 | |
Birmingham City Council | Gave up | Gave up | Difficult | Difficult | -4 | 1 | |
Birmingham City Council | Difficult | Very easy | Very easy | Very easy | 1 | 3 | |
Bracknell Forest Council | Difficult | Gave up | Difficult | Gave up | -4 | 3 | |
Bradford Council | Easy | Difficult | Gave up | Gave up | -2 | 3 | |
Cambridgeshire County Council | Very easy | Very easy | Very easy | Very easy | 5 | 5 | |
Cheshire East Council | Gave up | Gave up | Gave up | Gave up | -12 | 3 | |
Copeland Borough Council | Gave up | Very easy | Gave up | Gave up | -9 | 3 | |
Corby Borough Council | Gave up | Very easy | Very easy | Gave up | -6 | 0 | |
Coventry City Council | Gave up | Gave up | Gave up | Gave up | -12 | 3 | |
Cumbria County Council | Very easy | Very easy | Very easy | Very easy | 5 | 0 | |
East Hampshire District Council | Untested | ||||||
Eden District Council | Very easy | Very easy | Very easy | Very easy | 5 | 3 | |
Harrow Council | Gave up | Gave up | Gave up | Gave up | -12 | 5 | |
Leeds City Council | Difficult | Gave up | Difficult | Very easy | 4 | 3 | |
Liverpool City Council | Easy | Easy | Difficult | Difficult | 8 | 3 | |
Liverpool City Council | Easy | Easy | Difficult | Difficult | 8 | 3 | |
Pendle Council | Gave up | Gave up | Very easy | Very easy | -6 | 3 | |
Plymouth City Council | Gave up | Very easy | Difficult | Difficult | -1 | 3 | |
Ryedale District Council | Difficult | Gave up | Gave up | Gave up | -8 | 3 | |
Salford City Council | Very easy | Easy | Very easy | Very easy | 8 | 0 | |
South Tyneside Council | Easy | Very easy | Very easy | Easy | 6 | 3 | |
Wandsworth Council | Difficult | Very easy | Very easy | Very easy | 6 | 3 | |
Wokingham Borough Council | Very easy | Very easy | Easy | Gave up | 10 | 3 | |
Wychavon District Council | Difficult | Very easy | Difficult | Difficult | 3 | 3 |
Specific comments made about this task
Barnsley Metropolitan Borough Council - 2014-06-30
Was pushed here: https://stratus.pbondemand.eu/connect/barnsley/
But page wouldn't load
Birmingham City Council - 2013-12-18
Having no link on the home page left me having no idea where to go from there to find this. Maps information was easy enough to find by search, but the actual map application was very clunky to use, and although it had a 'find my nearest' list of things, it didn't actually put any of that information on the map itself - the map contained no information at all, and was very poor.
Birmingham City Council - 2014-08-07
I got a link to the online map with local services but truggled to find information
Birmingham City Council - 2016-07-15
It's a bit rubbish, really
Bracknell Forest Council - 2014-03-13
There is only really the localview map - which isn't very easy to find or user friendly
Bradford Council - 2014-03-25
Front page of 'find my nearest' has no info to say it is Bradford. Some elements of the 'find my nearest' page were slow to load
Cambridgeshire County Council - 2015-08-17
map is laggy and hard to navigate through
Copeland Borough Council - 2014-02-12
There's a postcode / streetname look-up facility, but I couldn't find a way to do that on a map.
Cumbria County Council - 2015-08-17
map looks janky and text is barely legibile in most cases.
Eden District Council - 2015-08-18
map is laggy and hard to navigate
Harrow Council - 2014-02-11
Google search returns only one LB Harrow page - the home page. Nothing evident on home page that leads to map of the area. Click on some of the tabs. Nothing happens. Give up.
Internal search returns nothing relevant. Random click on second link - map is highlighted. Not relevant. Gave up.
No A to Z.
Nothing evident on home page. Nothing in hover-over tabs. Clicked on "transport" - surely there's a map there. No. A couple more clicks on "roads". Nothing. Gave up.
Are there maps here?
Leeds City Council - 2013-12-13
Map services ran very slowly with a generally poor user experience.
Liverpool City Council - 2015-01-14
I can find my neighbourhood information which is specific to a postcode. It includes things like electoral details, find my nearest school, library, bin collection date, etc. I cannot however view this information on a map and if I try to search by a term other than 'my neighbourhood' it's difficult to find what I'm looking for.
Liverpool City Council - 2015-01-14
I can find my neighbourhood information which is specific to a postcode. It includes things like electoral details, find my nearest school, library, bin collection date, etc. I cannot however view this information on a map and if I try to search by a term other than 'my neighbourhood' it's difficult to find what I'm looking for.
Ryedale District Council - 2014-06-25
Map at http://ryedale.gov.uk/council-main-office.html defective as Maps API disabled - Google API Key not valid or not authorised.
South Tyneside Council - 2016-07-21
(I think the actual mapping server might have been down at the time of testing)
Wokingham Borough Council - 2014-10-28
Interactive Maps page doesnt work under 'Find my nearest' section of the website using RG40 1BN. It shows page not found. However, 'Find out about your neighbourhood services' function was easy to find
Wychavon District Council - 2017-07-20
Forced me to tick a box to accept some terms and conditions, which then took me to overly detailed maps including property boundaries. The property details page itself was quite good in the options it offered, though was marginally reminiscent of the early 20th century in design...