Test results for Parking - find out how much it costs
Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.
Filter within results: or click headings to sort.
|Birmingham City Council||Difficult||Difficult||Difficult||Difficult||4||3|
|Birmingham City Council||Easy||Easy||Easy||Easy||12||3|
|Birmingham City Council||Very easy||Very easy||Very easy||Very easy||20||3|
|Birmingham City Council||Difficult||Very easy||Very easy||Very easy||1||3|
|Borough of Poole||Easy||Easy||Easy||Very easy||14||3|
|Bracknell Forest Council||Very easy||Easy||Easy||Gave up||8||3|
|Bracknell Forest Council||Difficult||Very easy||Easy||Easy||7||1|
|Brent Council||Easy||Easy||Very easy||Easy||9||0|
|Brent Council||Very easy||Very easy||Very easy||Very easy||15||3|
|Carlisle City Council||Gave up||Difficult||Difficult||Gave up||-4||5|
|Cheshire East Council||Very easy||Very easy||Very easy||Very easy||20||3|
|City of London||Easy||Difficult||Easy||Easy||10||3|
|Corby Borough Council||Easy||Very easy||Very easy||Very easy||13||3|
|Coventry City Council||Very easy||Very easy||Very easy||Very easy||15||3|
|Coventry City Council||Very easy||Very easy||Very easy||Very easy||20||3|
|East Riding of Yorkshire Council||Gave up||Gave up||Very easy||Very easy||-6||3|
|Gravesham Borough Council||Very easy||Very easy||Very easy||Difficult||16||3|
|Great Yarmouth Borough Council||Untested|
|Great Yarmouth Borough Council||Gave up||Very easy||Easy||Very easy||10||3|
|Haringey Council||Very easy||Very easy||Very easy||Very easy||15||0|
|Harrow Council||Difficult||Very easy||Very easy||Gave up||-2||3|
|Harrow Council||Difficult||Very easy||Gave up||Gave up||-5||3|
|Leeds City Council||Very easy||Very easy||Very easy||Very easy||20||3|
|Leicester City Council||Very easy||Easy||Very easy||Very easy||8||3|
|Leicester City Council||Untested||Very easy||Easy||Very easy||8||3|
|Liverpool City Council||Difficult||Difficult||Difficult||Difficult||4||5|
|Liverpool City Council||Very easy||Very easy||Very easy||Very easy||20||3|
|Manchester City Council||Very easy||Very easy||Easy||Easy||11||3|
|Pendle Council||Easy||Very easy||Very easy||Very easy||18||3|
|Plymouth City Council||Easy||Very easy||Easy||Easy||9||3|
|Royal Borough of Greenwich||Easy||Easy||Very easy||Very easy||16||3|
|Royal Borough of Kensington and Chelsea||Gave up||Very easy||Very easy||Gave up||-6||3|
|Scottish Borders Council||Gave up||Gave up||Gave up||Gave up||-12||5|
|Sheffield City Council||Difficult||Difficult||Difficult||Difficult||4||5|
|South Oxfordshire District Council||Very easy||Very easy||Very easy||Very easy||20||3|
|Stockport Metropolitan Borough Council||Untested||Very easy||Very easy||Difficult||1||3|
|Wandsworth Council||Difficult||Very easy||Very easy||Very easy||1||3|
|Wychavon District Council||Easy||Very easy||Very easy||Very easy||13||3|
|Wycombe District Council||Very easy||Very easy||Very easy||Very easy||10||3|
Specific comments made about this task
Birmingham City Council - 2013-12-02
Parking charges are in attachments - they should be as web pages
Birmingham City Council - 2014-02-05
This was very easy to find because of the structure of the website. The 'Parking' section was just on the left of the webpage so it was very visible and easy to spot. The A-Z index was useful because you just had to look under 'P' for 'Parking'. It was the same with the Internal and Google search because the most relevant options were right at the top.
Birmingham City Council - 2016-07-18
Had to open a .pdf to get the parking charges
Bracknell Forest Council - 2014-03-18
Would be helpful for page to be presented consistently using tables
Bracknell Forest Council - 2014-12-09
When searched, pages about parking at The Look Out and Coral Reef appear before parking in town centre. With local knowledge, this is fine, but may confuse visitors.
Brent Council - 2014-05-21
Final information was in a PDF rather than html - could be confusing? Less user firendly than a wen page
Brent Council - 2014-08-17
Brent council web page for parking fee was pretty coy bout showing Parking fee in simple format, there were some complicated fee table with confusing fee quote/stated. But there was resident parking fee quotes available on typing in post code, but this was burried under navigation tabs/clicks.
Carlisle City Council - 2014-02-11
Searches for Car parking Charges lead to a page "How to find Talkin Tarn" Very difficult to find costs of parking.
Coventry City Council - 2014-02-06
This was a very easy task to complete and I'm sure that it'll be good for other users too. It was really well organised and the headings were correct. Overall, a very helpful and well structured council website
Gravesham Borough Council - 2014-10-23
When you type a search term into the internal search box, the results always give a long list of irrelavent and unuseful information including links to policies. The search box hasn't provided a good result to any enquiry I have made.
Haringey Council - 2013-12-20
Prominent link on homepage to buy parking permits, not so immediately clear where info for car parks or on-street metered spaces is - breadcrumbs from parking permits page, homepage A-Z, and Google all get to overview page easily. From parking overview page, finding details for a particular location is a bit fiddly - presenting this on a map (and not the 4MB PDF download that's there now) would make it far more usable.
Harrow Council - 2013-12-17
Couldn't find any information about on-street parking.
Leicester City Council - 2014-02-05
A-Z - 'Pay and display parking' is in the A to Z. 'Parking - pay and display' would make this easier to find as it would then be with the other parking entires. Alternatively 'parking charges' could be added to the A to Z.
Leicester City Council - 2014-02-05
With Google search, had to look in left-hand menu for correct link. With internal search, the first link returned was the correct link.
Liverpool City Council - 2013-12-17
Car parks easy, but couldn't find on-street parking costs.
Liverpool City Council - 2015-01-15
Content is easy to find, but you have to click into each car park name for fees and car park address.
Pendle Council - 2020-08-18
Props to the council for making parking free, to be fair.
Royal Borough of Kensington and Chelsea - 2016-07-20
None of my search queries (parking fees, parking charges, parking costs, parking prices) turned up any information. Unbelievably, I couldn't find information about the locations of car parks of the costs of parking via navigation either.
Scottish Borders Council - 2014-03-04
Presumably there are standard prices for charged on-street and pay and display? I couldn't find them by navigation. The roll-over menu in the header area was *incredibly* annoying.
Sheffield City Council - 2014-06-18
Reaching the parking page is easy but if you click on a car park on the map it might take you to an external site where it is more difficult to find the tariff. It's easier to find the tariff if you click on a SCC car park.
Stockport Metropolitan Borough Council - 2015-02-11
getting the correct phrase was important then I eventually was able to download a list of charges.
Wychavon District Council - 2017-07-20
You have to scroll down the parking page (past a big picture of some cars parked in a car park) before you get to a link to a page containing a list of areas where there are car parks.