Test results for Councillors - find who mine are

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was. Test this council?

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Birmingham City CouncilVery easyEasyDifficult103
Birmingham City CouncilVery easyVery easyDifficult163
Birmingham City CouncilUntestedUntestedUntested33
Birmingham City CouncilUntestedVery easyVery easy155
Blackpool CouncilDifficultVery easyEasy121
Bracknell Forest CouncilEasyEasyEasy143
Brent CouncilDifficultVery easyDifficult83
Bristol City CouncilVery easyVery easyVery easy185
Carlisle City CouncilUntestedVery easyVery easy113
Cheshire East CouncilEasyVery easyVery easy183
Cheshire East CouncilGave upVery easyEasy103
Cheshire East CouncilVery easyEasyVery easy183
Copeland Borough CouncilUntestedVery easyGave up75
Coventry City CouncilUntestedVery easyVery easy155
Coventry City CouncilVery easyVery easyVery easy205
Coventry City CouncilVery easyVery easyVery easy203
Coventry City CouncilUntestedUntestedVery easy103
Coventry City CouncilEasyEasyEasy121
Darlington Borough CouncilVery easyUntestedVery easy153
Durham County CouncilGave upUntestedEasy-33
East Riding of Yorkshire CouncilUntestedVery easyUntested83
Eden District CouncilEasyVery easyVery easy185
Gloucestershire County CouncilGave upEasyGave up-65
Great Yarmouth Borough CouncilUntestedVery easyVery easy153
Great Yarmouth Borough CouncilGave upDifficultGave up-85
Harrow CouncilUntestedUntestedVery easy83
Harrow CouncilUntestedVery easyVery easy153
Havering London BoroughVery easyVery easyVery easy181
Havering London BoroughUntestedVery easyVery easy153
Kingston CouncilUntestedVery easyVery easy113
Liverpool City CouncilVery easyVery easyVery easy205
Liverpool City CouncilEasyVery easyEasy143
Liverpool City CouncilVery easyEasyVery easy183
London Borough of LewishamUntestedUntestedUntested53
London Borough of LewishamVery easyVery easyVery easy201
Manchester City CouncilUntestedEasyEasy95
Newcastle City CouncilVery easyVery easyVery easy203
Nottingham City CouncilEasyDifficultDifficult83
Oxford City CouncilDifficultVery easyVery easy165
Oxford City CouncilVery easyVery easyVery easy183
Royal Borough of Kensington and ChelseaUntestedUntestedUntested50
Royal Borough of Kensington and ChelseaUntestedUntestedUntested50
Stockport Metropolitan Borough CouncilUntestedUntestedDifficult23
Wandsworth CouncilUntestedUntestedUntested53
Wokingham Borough CouncilVery easyVery easyVery easy203

Specific comments made about this task

Birmingham City Council
/councillors is in person alphabetical order, not ward; localview is confusing; internal search hit and miss.

Birmingham City Council
The navigation result was easy. All you had to do was scroll down the page a bit and on the left, you'd find a hyperlink saying 'Councillors' on it and if clicked on will give all the names of the councillors. The A-Z method was also very easy because you just had to go onto the 'C' section to find the word 'Councillors'. However, the Internal search wasn't good because you didn't know what to click on but I found it in the end. The Google result was 'Very Easy' because it was straight forward and the pages were in order of relevance (the page shown at the top being the most relevant).

Birmingham City Council
Seemed to be more click than needed from the postcode search, and the general display was a bit poor

Birmingham City Council
I'm sure the wording on the page /councillors could be snappier

Brent Council
Finding the list of councillors is very easy through all options but only google direct you 'Write to them' which provides an easy search. Also under A-Z there is use of the title of 'councillor' and 'member'. Under councillor it only links to how to complain rather than to find.

Bristol City Council
A bit more prominence on the home page would have been good; comparatively few people might be interested in this information but it's still important from the democratic accountability perspective.

Carlisle City Council
Using the direct search was more effective. Found it took more time when navigating from the council homepage.

Copeland Borough Council
It was good to be able to filter / search by ward.

Coventry City Council
It was all very easy on each search part to locate this section. It was vey helpful and very useful. This overall was a very good section of the web page and it was very well organised.

Coventry City Council
Very easy to navigate throgh to find local councillors

Durham County Council
found page for info...but it wouldn't load.

Gloucestershire County Council
When I started the task, I did not know in which Division I lived, so the listing on the GCC website of councillors by Division was of no use to me. There appears to be no facility for finding this information eg by inputting a postcode. Entering "Councillor Woodchester" into the search box returned no useful information. However, a Google search for "Councillor Woodchester" turned up, as the third entry, a link to a page on the GCC website about Woodchester Parish Council which contained the information "Woodchester is represented by the county councillor for Rodborough division...". From that, I was able to discover that my councillor is Brian Oosthuysen (Labour). Incidentally, clicking on any of the "breadcrumbs" at the top of a page on the GCC website returns a Page Not Found error.

Great Yarmouth Borough Council
Cllrs contacts should be under Council and Democracy by logic. If you google it is the third down from the top and it does look the info comes from a different website. So it is unlikely to click on that.

Havering London Borough
Really good - navigation a little unclear from the home page but A-Z and search options are very good.

Havering London Borough
There doesn't seem to be an A-Z index but I don't think you need one if the search works fine as it does in this case.

Manchester City Council
The show/hide link for the list of wards on the left was a bit stupid.

Oxford City Council
'Most visited' on the home page not being in alphabetical order made it harder to find on the home page than it could have been. Being at the end of a very long A-Z page also made it harder.

Stockport Metropolitan Borough Council
Need to be able to find by putting in post code