Test results for Voting - register to

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Aberdeen City CouncilGave upEasyDifficult63
Birmingham City CouncilEasyVery easyVery easy183
Birmingham City CouncilVery easyVery easyVery easy205
Birmingham City CouncilEasyVery easyVery easy180
Birmingham City CouncilUntestedUntestedUntested-33
Blackburn with Darwen CouncilDifficultVery easyEasy123
Borough Council of WellingboroughUntestedUntestedVery easy20
Bracknell Forest CouncilEasyVery easyGave up63
Brent CouncilDifficultDifficultDifficult45
Cambridge City CouncilUntestedUntestedUntested53
Camden CouncilEasyEasyEasy123
Canterbury City CouncilEasyVery easyEasy143
Carlisle City CouncilVery easyVery easyVery easy203
Carlisle City CouncilVery easyVery easyVery easy205
Cheshire East CouncilVery easyVery easyVery easy183
Cheshire East CouncilVery easyVery easyVery easy163
Cheshire East CouncilVery easyVery easyVery easy203
City of Edinburgh CouncilVery easyUntestedVery easy73
Copeland Borough CouncilUntestedVery easyVery easy155
Cornwall CouncilEasyVery easyUntested113
Coventry City CouncilVery easyVery easyVery easy203
Coventry City CouncilVery easyVery easyVery easy153
Dudley Metropolitan Borough CouncilUntestedVery easyDifficult113
East Lothian CouncilEasyUntestedUntested43
Enfield CouncilEasyVery easyVery easy163
Gravesham Borough CouncilVery easyDifficultEasy123
Harrow CouncilUntestedUntestedVery easy83
Leeds City CouncilEasyVery easyVery easy185
Liverpool City CouncilEasyVery easyVery easy163
London Borough of LewishamVery easyVery easyVery easy201
London Borough of LewishamUntestedUntestedEasy63
Manchester City CouncilUntestedEasyEasy115
Monmouthshire County CouncilUntestedVery easyVery easy155
Newcastle City CouncilEasyVery easyEasy143
Newcastle City CouncilEasyVery easyEasy143
North Lincolnshire CouncilVery easyVery easyVery easy203
North Lincolnshire CouncilVery easyVery easyVery easy203
Northumberland County CouncilEasyEasyVery easy143
Nottingham City CouncilEasyVery easyVery easy181
Ryedale District CouncilVery easyVery easyEasy185
Salford City CouncilEasyEasyEasy123
Stockport Metropolitan Borough CouncilGave upVery easyVery easy105
Surrey County CouncilVery easyDifficultDifficult103
Walsall CouncilEasyVery easyDifficult121
Wandsworth CouncilVery easyEasyVery easy163
West Lindsey District CouncilVery easyVery easyVery easy205
Wokingham Borough CouncilEasyEasyEasy123
Wychavon District CouncilUntestedVery easyVery easy153

Specific comments made about this task

Aberdeen City Council - 2014-10-29
I searched the council website using the keyword 'register to vote' and the the first result that came back was shown in HTML code - please find the example below The Scottish Independence Referendum FAQs for young voters ... Do I need to be 16 to register to vote? No ... 2014). I wasn’t born in Scotland –
Can I still register to vote in the referendum? ... Once I clicked into the PDF document the text was fine.

Birmingham City Council - 2014-04-03
It would be good if in the months before an election is known to be happening for it to tell you when the actual registration deadline is. The page is very wordy; I'm sure even legal reasons mean it doesn't have to be so.

Birmingham City Council - 2014-10-10
good, but would benefit with big buttons. click ehre to register to vote. the text links look a bit hidden in the content.

Birmingham City Council - 2016-07-18
There was a page linked directly from the home page about registering to vote. The page said there was a link to the online registration site, but there was no link

Blackburn with Darwen Council - 2017-09-27
Nothing in the A-Z under "V" - it's under "E" for elections instead

Bracknell Forest Council - 2014-02-27
Electoral roll is called electoral register on this site. It's not obvious from the homepage which may be something to consoider with upcoming elections.

Brent Council - 2014-07-11
If someone just wants to register to vote, there are too many clicks. The option to log on to the on line form should appear very early in the pages. Residents have to vote on line, there is no paper option any more so we should meake this easy to find

Camden Council - 2014-02-27
Fairly straightforward, though some instructions only clear only

Cheshire East Council - 2014-02-10
The home page navigation was based on the assumption that the user would select 'Council and Democracy'. Council staff know to use this terminology, but would the public?

Cornwall Council - 2014-02-27
Very easy to find - though actual registering instructions could be clearer.

Coventry City Council - 2016-12-23
Would have thought this would appear under the 'Apply for it' button.

Dudley Metropolitan Borough Council - 2018-08-28
'Registering to vote' was the seventh result on an internal search for 'register to vote'.

East Lothian Council - 2015-08-18
no clear information on how to register

Enfield Council - 2014-02-27
Could be slightly clearer in terms of instructions for voting, but all info is there.

Gravesham Borough Council - 2014-10-20
Nothing came up for the Google test. When i searched Gravesham though, the page was 3rd in the list.

Harrow Council - 2013-12-03
Having to click on something unrelated to get to council and democracy could be problematic

Liverpool City Council - 2014-02-27
Easy to find, but had to guess-click a link to find the form.

London Borough of Lewisham - 2018-10-02
The page was cluttered, not enough white space. There are also full stops on lists which makes readability difficult.

Manchester City Council - 2013-12-17
Different form from search to navigation.

North Lincolnshire Council - 2014-02-26
Very easy throughout. Task was available from homepage, listed in the A-Z under E and relevant site and google searches both produced top results.

North Lincolnshire Council - 2014-02-26
Very easy throughout. Task was available from homepage, listed in the A-Z under E and relevant site and google searches both produced top results.

Northumberland County Council - 2020-04-16
Easy to find, located under the apply tab on the top of the home page. Link takes you directly to the Gov.uk web page.

Ryedale District Council - 2016-06-29
Although the internal search result made it easy to register, this was via the Notice of EU Referendum page (search return no 2 in the list) which had included a link to the GDS, not the Register to Vote main page (returned at position 7 in the list).

Surrey County Council - 2014-02-21
Surrey doesn't deal with electoral roll which is handled by district and borough councils. Most searches find pages about the archives of electoral registers.

West Lindsey District Council - 2014-02-26
Postal and proxy voting is shown in the A-Z link, I think it would be an idea to include 'Vote-Register' as an option. A lot of information is on the page, not sure if it is all relevant. It would be good if you good register to vote through the website rather than download and send a paper form.