Test results for Local services and information on a map - look at

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was. Test this council?

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Aberdeen City CouncilVery easyVery easyVery easy203
Barnsley Metropolitan Borough CouncilUntestedUntestedGave up-31
Birmingham City CouncilGave upGave upGave up-123
Birmingham City CouncilGave upDifficultDifficult-41
Birmingham City CouncilUntestedUntestedUntested13
Bracknell Forest CouncilGave upDifficultGave up-43
Bradford CouncilDifficultGave upGave up-23
Cambridgeshire County CouncilUntestedUntestedUntested55
Cheshire East CouncilGave upGave upGave up-123
Copeland Borough CouncilUntestedGave upGave up-93
Corby Borough CouncilUntestedUntestedGave up-60
Coventry City CouncilGave upGave upGave up-123
Cumbria County CouncilUntestedUntestedUntested50
East Hampshire District Council
Eden District CouncilUntestedUntestedUntested53
Harrow CouncilGave upGave upGave up-125
Leeds City CouncilGave upDifficultVery easy43
Liverpool City CouncilEasyDifficultDifficult83
Liverpool City CouncilEasyDifficultDifficult83
Ryedale District CouncilGave upGave upGave up-83
Salford City CouncilEasyUntestedUntested80
South Tyneside CouncilUntestedUntestedEasy63
Wandsworth CouncilUntestedUntestedVery easy63
Wokingham Borough CouncilVery easyEasyGave up103

Specific comments made about this task

Barnsley Metropolitan Borough Council
Was pushed here: https://stratus.pbondemand.eu/connect/barnsley/ But page wouldn't load

Birmingham City Council
Having no link on the home page left me having no idea where to go from there to find this. Maps information was easy enough to find by search, but the actual map application was very clunky to use, and although it had a 'find my nearest' list of things, it didn't actually put any of that information on the map itself - the map contained no information at all, and was very poor.

Birmingham City Council
I got a link to the online map with local services but truggled to find information

Birmingham City Council
It's a bit rubbish, really

Bracknell Forest Council
There is only really the localview map - which isn't very easy to find or user friendly

Bradford Council
Front page of 'find my nearest' has no info to say it is Bradford. Some elements of the 'find my nearest' page were slow to load

Cambridgeshire County Council
map is laggy and hard to navigate through

Copeland Borough Council
There's a postcode / streetname look-up facility, but I couldn't find a way to do that on a map.

Cumbria County Council
map looks janky and text is barely legibile in most cases.

Eden District Council
map is laggy and hard to navigate

Harrow Council
Google search returns only one LB Harrow page - the home page. Nothing evident on home page that leads to map of the area. Click on some of the tabs. Nothing happens. Give up. Internal search returns nothing relevant. Random click on second link - map is highlighted. Not relevant. Gave up. No A to Z. Nothing evident on home page. Nothing in hover-over tabs. Clicked on "transport" - surely there's a map there. No. A couple more clicks on "roads". Nothing. Gave up. Are there maps here?

Leeds City Council
Map services ran very slowly with a generally poor user experience.

Liverpool City Council
I can find my neighbourhood information which is specific to a postcode. It includes things like electoral details, find my nearest school, library, bin collection date, etc. I cannot however view this information on a map and if I try to search by a term other than 'my neighbourhood' it's difficult to find what I'm looking for.

Liverpool City Council
I can find my neighbourhood information which is specific to a postcode. It includes things like electoral details, find my nearest school, library, bin collection date, etc. I cannot however view this information on a map and if I try to search by a term other than 'my neighbourhood' it's difficult to find what I'm looking for.

Ryedale District Council
Map at http://ryedale.gov.uk/council-main-office.html defective as Maps API disabled - Google API Key not valid or not authorised.

South Tyneside Council
(I think the actual mapping server might have been down at the time of testing)

Wokingham Borough Council
Interactive Maps page doesnt work under 'Find my nearest' section of the website using RG40 1BN. It shows page not found. However, 'Find out about your neighbourhood services' function was easy to find