Test results for Local library opening hours - find them

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Barnet CouncilVery easyVery easyVery easy203
Birmingham City CouncilDifficultEasyDifficult65
Birmingham City CouncilGave upVery easyEasy83
Birmingham City CouncilUntestedUntestedUntested13
Bracknell Forest CouncilEasyVery easyVery easy183
Bradford CouncilUntestedVery easyEasy113
Cambridgeshire County CouncilUntestedUntestedVery easy55
Carlisle City CouncilVery easyVery easyVery easy203
Cheshire East CouncilVery easyVery easyVery easy203
Coventry City CouncilDifficultVery easyVery easy143
Coventry City CouncilVery easyVery easyVery easy183
Coventry City CouncilVery easyVery easyVery easy183
Coventry City CouncilGave upUntestedVery easy30
Dudley Metropolitan Borough CouncilUntestedUntestedGave up-33
East Sussex County CouncilVery easyEasyEasy143
Havant Borough CouncilDifficultUntestedGave up-53
Liverpool City CouncilEasyVery easyVery easy183
London Borough of HillingdonUntestedVery easyEasy133
London Borough of LewishamVery easyVery easyVery easy203
Newcastle City CouncilVery easyVery easyVery easy203
Pendle CouncilGave upUntestedGave up-93
Wandsworth CouncilUntestedVery easyVery easy153
Wokingham Borough CouncilUntestedEasyVery easy133
Wychavon District CouncilUntestedUntestedGave up-63

Specific comments made about this task

Birmingham City Council - 2013-12-18
Main site took me to a different site, which took me to another page, which had the information poorly presented on it.

Birmingham City Council - 2014-02-06
The navigation result was ok but other people may not find this easy. The heading could be more visible and more obvious (maybe be highlighted in a different colour). The A-Z wasn't that good because it had the word 'Library ' in 'L' but it didn't say 'Library Opening Hours' which is what it should have said. The internal search was easy but the most relevant wasn't at the top. The Google search result was the easiest because the most relevant page was at the top.

Birmingham City Council - 2016-07-15
Too many clicks through too many pages to get to the opening hours page

Bradford Council - 2014-03-11
Had to choose a library for opening hours, there wasn't a table showing all Bradford Council library opening times, which would be useful and what was requested with the search query.

Coventry City Council - 2014-02-04
To find these in all of the above ways was quite easy. The A-Z Method had it under the letter 'L' under 'Library Opening Times'. It then came up with names of different libraries so you could find your local library opening hours. The Intenal Search Result was easy because the relevant option(s) were at the top of the page. It was the same with typing it into Google. With home navigation, there are more steps to get onto this page but it was quite easy and self explanatory so easy yto figure it out.

Dudley Metropolitan Borough Council - 2018-09-11
No results were found

East Sussex County Council - 2014-02-12
Mostly very simple, just two things - first, when on the site homepage there's almost an embarrassment of library links. They're everywhere. I actually clicked around "Online library services" then read all the headings in the libraries box bottom left before finally fixing on the blue horizontal nav Libraries item as the best option. Second, searches bring up Lewes Library first before "search all libraries".

Havant Borough Council - 2015-08-17
on A-Z search was linked to appropriate council page but huge ad blocked almost whole page. couldnt read or find anything.

Pendle Council - 2020-08-18
No signposting to the county council at all