Test results for Flood protection - find information

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was. Test this council?

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Aberdeen City Council
Birmingham City CouncilEasyEasyEasy65
Birmingham City CouncilUntestedUntestedUntested-33
Birmingham City CouncilUntestedGave upGave up-55
Borough Council of WellingboroughVery easyUntestedVery easy153
Bournemouth Borough CouncilVery easyEasyEasy143
Bracknell Forest CouncilVery easyVery easyGave up103
Cambridgeshire County CouncilUntestedUntestedUntested55
Cheshire East CouncilDifficultEasyVery easy93
Cheshire East CouncilEasyVery easyUntested83
Cheshire East CouncilVery easyVery easyVery easy203
City of Edinburgh CouncilVery easyVery easyEasy165
Lambeth CouncilGave upDifficultDifficult-43
Liverpool City CouncilGave upGave upGave up-123
London Borough of Croydon
London Borough of Hammersmith and FulhamVery easyVery easyDifficult80
London Borough of LewishamVery easyEasyDifficult100
Middlesbrough CouncilGave upVery easyEasy101
Newcastle City CouncilEasyEasyEasy123
Redbridge CouncilUntestedUntestedVery easy53
South Cambridgeshire District CouncilVery easyVery easyVery easy183
Wandsworth CouncilUntestedUntestedUntested15

Specific comments made about this task

Birmingham City Council
No 'Environment' main heading on the home page, or anything which looked like it might make a good start. Finding the initial page with the A-Z and searches was very easy, but the navigation chain was completely lost on every sub-page.

Birmingham City Council
A wealth of information about the flood strategy and the responsibilities of the various different flood risk management agencies, but nothing about what I do to protect myself from being flooded

Birmingham City Council
I found a page for reporting that the street was flooded but no information about flood protection by search. I did find some information by navigation, but the user journey was very convoluted.

Cheshire East Council
The A-Z index took me to a page for road drains and gullies, nothing to do with flooding.

City of Edinburgh Council
Was under Planning and Environment - separating the Environment from Planning in the menu structure would have made it easier still.

Liverpool City Council
I couldn't find information on flood protection on liverpool.gov.uk

London Borough of Hammersmith and Fulham
Pretty straightforward, however the navigation and internal search proved frustrating (A-Z and google very easy). Page reasonably informative.