| Address - change mine on council systems | Very easy | Untested | Very easy | Very easy | Very easy | 10 | 4 | 3 |
| Adult education courses - find information | Easy | Untested | Very easy | Easy | Untested | 9 | 3 | 3 |
| Antisocial behaviour - complain about it | Gave up | Untested | Very easy | Very easy | Difficult | 6 | 8 | 3 |
| Blue badge - apply for one | Easy | Untested | Very easy | Easy | Untested | 9 | 3 | 3 |
| Broken street lights - report | Very easy | Untested | Very easy | Very easy | Easy | 10 | 5 | 3 |
| Bulky waste or other special waste collection - book | Very easy | Untested | Very easy | Very easy | Easy | 10 | 4 | 3 |
| Complain about something the council has done | Very easy | Untested | Very easy | Easy | Very easy | 10 | 4 | 3 |
| Council housing - apply for it | Gave up | Untested | Gave up | Gave up | Untested | 1 | 3 | 3 |
| Council meeting - read the last full council minutes | Gave up | Untested | Gave up | Gave up | Untested | 2 | 6 | 4 |
| Council news - find it | Very easy | Untested | Easy | Easy | Easy | 9 | 4 | 3 |
| Council tax - pay it | Very easy | Untested | Very easy | Very easy | Very easy | 10 | 4 | 5 |
| Council tax / housing benefit - apply | Easy | Untested | Easy | Easy | Difficult | 7 | 4 | 3 |
| Council tip - find a nearby one | Very easy | Untested | Very easy | Very easy | Very easy | 10 | 4 | 3 |
| Councillors - find who mine are | Very easy | Untested | Very easy | Very easy | Easy | 10 | 4 | 5 |
| Cycling strategy - find it | Gave up | Untested | Gave up | Gave up | Untested | 1 | 3 | 3 |
| Death - register one | Difficult | Untested | Difficult | Difficult | Very easy | 6 | 4 | 3 |
| Economic condition and strategy for the area - find it | Gave up | Untested | Very easy | Very easy | Very easy | 8 | 4 | 3 |
| Elections - find out when the next ones are | Gave up | Untested | Gave up | Difficult | Difficult | 3 | 4 | 5 |
| Employment help for people with disabilities - find information on | Gave up | Untested | Gave up | Gave up | Untested | 1 | 3 | 3 |
| Events - find council ones | Difficult | Untested | Easy | Gave up | Difficult | 4 | 4 | 3 |
| Flood protection - find information | Difficult | Untested | Gave up | Gave up | Very hard | 2 | 4 | 5 |
| Food hygiene problem - report one | Difficult | Untested | Difficult | Difficult | Difficult | 4 | 4 | 5 |
| Freedom of Information Act request - make one | Difficult | Untested | Difficult | Difficult | Very easy | 6 | 4 | 5 |
| Housing repair - request one | Very easy | Untested | Very easy | Easy | Easy | 9 | 4 | 3 |
| Jobs - find a council job | Easy | Untested | Easy | Easy | Difficult | 7 | 4 | 5 |
| Leisure centres close to me - find one | Untested |
| Leisure discount card - apply for one | Untested |
| Library book - renew | Untested |
| Local history - find out about | Untested |
| Local library opening hours - find them | Untested |
| Local services and information on a map - look at | Untested |
| Market stall trading - find information about | Untested |
| Meals on Wheels - find information | Untested |
| Missed bin collection - complain about one | Untested |
| Noise nuisance - complain about it | Untested |
| Open Data - find some | Untested |
| Parking - find out how much it costs | Untested |
| Parking fine - pay one | Untested |
| Petitions - create one | Untested |
| Planning application - comment on one | Untested |
| Planning committee meeting - find when the next one is | Untested |
| Planning or building control violation - report one | Untested |
| Planning permission - apply for it | Untested |
| Population and census information - find it | Untested |
| Pothole - report one | Untested |
| Public toilets - find them | Untested |
| Read the council's greenhouse gas emissions report for the previous year | Untested |
| Regulation of children on stage, film, and television - find information | Untested |
| School places - apply for one | Untested |
| School term dates - find them | Untested |
| Scrutiny committee reports and minutes - find them | Untested |
| Senior staff and politicians in the council - find their names | Untested |
| Small business support - find information | Untested |
| Social media accounts - find them | Untested |
| Stopping smoking services - find information | Untested |
| Supplying the council - find out how | Untested |
| Sustainability and climate change - find information on | Untested |
| Taxi driver - complain about one | Untested |
| Taxi licence - apply for one | Untested |
| Telephone number - find the main one | Untested |
| Trading Standards - complain about a dodgy item from a shop | Untested |
| Travellers - find information about them | Untested |
| Tree preservation order - apply for one | Untested |
| Unitary Development Plan / Local Development Plan - find it | Untested |
| Voting - register to | Untested |
| Vulnerable adult - express concern about one | Untested |
| Vulnerable child - express concern about one | Untested |
| Watch a webcast of a recent council or committee meeting | Untested |
| Welfare reform - find information about | Untested |
| Youth clubs in the area - find information | Untested |
