Test results for Gloucestershire County Council
According to our records, this website hasn't had a major update since it was first registered with us - webteam members can update this information themselves.
Grey rows indicate this council is not responsible for this task, but has been tested according to how well it signposts to the correct council.
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|Number of tests||5||5||5||5||3||23|
|Usability Index (total score ÷ number of tests)||3||1||5||2||5||3|
About the scores
Each task can be tested according to five different criteria - navigation from the home page, navigation using the A-Z directory (where present), searching on Google, searching using the site's internal search, and the readability of the page. Scores are assigned according to 10 = Very easy, 8 = Easy, 4 = Difficult, and 1 = Gave up. As more users complete any given test, the score for each aspect of each task becomes a mean average of all the individual testers scores, and thus the more tests are completed the more reliable an indication of the usability of the website can be seen. The total scores in the table are thus the sum of the averaged scores for the whole suite of tasks which have been tested.
The Usability Index is the sum of the scores of all the tests which have been carried out, divided by the number of tests which have been taken for this council, resulting in an index score between 1 and 10, with 6 being the score which a nominallly usable website with room for improvement might be expected to achieve. If any criteria have had fewer than 15 tests, or the site as a whole has had fewer than 50 individually tested items, the final Index scores are shown in a grey background to indicate insufficient testing for the result to be a reliable indicator.
The Importance column shows the mean average of how important all the testers considered the ability to complete this task to be, ranging from 0 = Unimportant to 5 = Very important.
Specific comments made about this council
Council housing - apply for it - 2014-02-08
Not a service that the County Council provides but no links to other councils that I could find.
Councillors - find who mine are - 2014-02-25
When I started the task, I did not know in which Division I lived, so the listing on the GCC website of councillors by Division was of no use to me. There appears to be no facility for finding this information eg by inputting a postcode. Entering "Councillor Woodchester" into the search box returned no useful information. However, a Google search for "Councillor Woodchester" turned up, as the third entry, a link to a page on the GCC website about Woodchester Parish Council which contained the information "Woodchester is represented by the county councillor for Rodborough division...". From that, I was able to discover that my councillor is Brian Oosthuysen (Labour). Incidentally, clicking on any of the "breadcrumbs" at the top of a page on the GCC website returns a Page Not Found error.
Public toilets - find them - 2014-02-13
No signposting information on this site itself - google search showed the south Gloucestershire site page on public toilets. It listed the locations by street name, without any map or postcode info.
Sustainability and climate change - find information on - 2014-02-08
Easy to find using searches either website based or Google. Difficult to find using navigation and pretty much impossible using the A - Z
Youth clubs in the area - find information - 2014-02-25
The navigation search did lead to an external website for youth activities etc. in the area however this was hard to find from Google if you didn't know what this initiative was called.